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Help Center

Metal Detector

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What do we need to prepare for the installation?

Scissors, Cutter for box opening, an Allen wrench (optional)

What are the precautionary measures in using the device?
  • Be careful not to drop the unit. Read instruction before connecting and assembling.
  • Make sure that the power voltage is correct. 
How long does it take in installing the device?

Maximum of 1 hour

Won’t it fall when earthquake happens?

The device is designed to withstand an earthquake and the device can be mounted on the floor (optional) or with rubber matting on feet. 

Does it have a back-up battery?

For walkthrough No but the device can be connected to UPS system.

What are the technical parameters of your walkthrough?

This will depend on the device specific details. Kindly visit our website for specific product details. 

Does it support linkage function?

This device doesn’t support linkage function. 

What is the operating hour of the device?

The device is designed for 24/7 usage. But for maintenance we suggest to turn it off after office hours. 

What is the standard or right adjustment of the sensitivity level?

This will depend on the zones and client preferences but for standard this is at 50%

Does the device is saving the data of pass and alarming counting

Yes, this device does count pass and alarm. 

Does the device continuous to count the pass and alarm counts even the device re-started?

It does reset when power off. 

How to reset the pass count and alarm count?

Just restart by powering off and on the device. 

What is the battery life span of the device?

For the handheld device this will depend on the battery brand and usage. 

Did you find what you’re looking for?

If you need any additional assistance, you may call us or send us at email.

Support Email Address

Support Hotline

(02) 8364 9355

Support Mobile

(+63) 905 396 0506

Still Need Help?

You may chat with us by clicking the buttons below, or you may contact  our customer support 

Support Email Address

Support Hotline

(02) 8364 9355

Support Mobile

(+63) 905 396 0506

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