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Help Center

Warranty Claims

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What are the products and services coverage of your warranty?
  • Device with installation we have Free 1year warranty onsite.
  • Biometric/standalone warranty parts for 18months.
  • Technical support same issue/device 1month warranty
How to claim the warranty?
  • Device with installation – they can call us or email for checking of their products 8367-8188 Email: support@mysolutions.ph
  • Biometric/standalone – Walk in warranty
Do you have warranty extension?

No

Do you have outright replacement?

Yes! Within 15Days upon purchase.

Did you find what you’re looking for?

If you need any additional assistance, you may call us or send us at email.

Support Email Address

Support Hotline

(02) 8364 9355

Support Mobile

(+63) 905 396 0506

Still Need Help?

You may chat with us by clicking the buttons below, or you may contact  our customer support 

Support Email Address

Support Hotline

(02) 8364 9355

Support Mobile

(+63) 905 396 0506

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