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Help Center

On-site Support

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What are the on-site support fees?

Technical Support Fee (starting October 1, 2019)

Products Onsite Support Fee per visit outside warranty (VAT exclusive)
Biometrics Time Keeping 2,500
Hotel Locks, Smart Locks 2,500
Door Access 3,000
Turnstile, Flap Barrier, Swing Barrier 5,000
Parking Barrier 5,000
Walk-Through Metal Detector 5,000
X-Ray Machine 10,000
Touchlink Time Recorder Software 2,500
Touchlink Access Management Software 5,000
ZKTimeNet Software 5,000
ZKBiosecurity Software 5,000
Do you offer on-site support for all your hardware products?

Yes.

Did you find what you’re looking for?

If you need any additional assistance, you may call us or send us at email.

Support Email Address

Support Hotline

(02) 8364 9355

Support Mobile

(+63) 905 396 0506

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You may chat with us by clicking the buttons below, or you may contact  our customer support 

Support Email Address

Support Hotline

(02) 8364 9355

Support Mobile

(+63) 905 396 0506